Lift Up Springfield, Medical and Dental Mission Clinic

SPRINGFIELD

FREQUENTLY ASKED QUESTIONS

  • LOCATION:  Springfield, Missouri.
    We are located at Glenstone and Kearney Street right next to Wal Mart in the shopping center behind O'Reilly's.
  • HOURS and DATES OPEN
    Please see our "Clinic Schedule" page.  Check it often for NEW SERVICES and ADDED dates and times.
  • WHERE SHOULD WE PARK?
    Please do NOT park in front of the clinic or any other store in the shopping center unless you ARE using a wheelchair, cane or have another major disability.  We have only a few parks there.  If you are able to walk, please do NOT park in front of the clinic.  Please park in the spots facing Wal Mart or park in the Wal Mart parking lot.
  • DO WE ONLY SEE PEOPLE IN OUR IMMEDIATE AREA?
    No, we see people from anywhere if they fall under our eligibility requirements and need help.
    We have patients from all over Missouri and have driven all the way from IL, AR, OK.
  • WHAT ARE THE REQUIREMENTS and QUALIFICATIONS TO BE SEEN
    Please see our "Eligibility" page. We do not take insurance, Medicaid or Medicare.
  • WHAT SERVICES WE PROVIDE?
    Please see "Our Services" page.
  • HOW DO I KNOW IF THERE ARE EXTRA DAYS ADDED OR EXTRA DENTIST OR DOCTORS FOR ANY GIVEN DAY TO INCREASE MY CHANCE OF A WALK IN APPOINTMENT?
    Follow us on Facebook!  We post weekly, sometimes daily to keep you informed up to date!
  • WHAT DENTAL SERVICES DO WE PROVIDE?
    Please see "Our Services" page.
  • WHAT OPTIONAL DENTAL SERVICES DO WE PROVIDE?
    Crowns, root canals, widom teeth, cosmetic dentistry. 
  • DO WE PROVIDE IV SEDATION OR GAS FOR DENTAL PROCEDURES?
    No.  We do the standard block (numbing) injections in the mouth.
  • DO WE SEE CHILDREN?
    Yes.
  • WHAT DO WE CHARGE FOR OUR SERVICES?
    We do not charge for our services.  We simply ask for a donation of $5 for our basic services.  Elective medical and dental procedures, medicines and labs are at an additional donation cost .  For those that are in a position to donate a little extra, we greatly appreciate your generosity because it will allow us to continue to provide medicines and supplies.
  • HOW MANY TREATMENTS DO WE DO IN ONE APPOINTMENT?
    Please see "Our Services" page.
  • ARE THERE ANY DONATIONS REQUIRED?
    Yes, for elective labs, medicines, elective medical and dental procedures  in order to cover a tiny bit of our cost.
  • WHAT SHOULD YOU BRING?
    Please bring your past medical history, family health history (cancer's, heart disease, stroke, etc), list of the current medications you are on and allergies.
  • WHEN SHOULD YOU ARRIVE?
    We STRONGLY recommend you arrive 15 minutes BEFORE your appointment in order to fill out paperwork and to insure you are there in the room when we call your name.  If you are not, your appointment will be given away.
  • HOW LONG WILL YOUR APPOINTMENT TAKE?
    It is always impossible to predict how long an appointment will take.  We are not able to know what complications we may run into until we begin your procedure.  It is also for this same reason that we can NOT guarantee that your appointment will be exactly when it is set for.  We ask your patience should the person before you take longer than expected.
  • HOW TO MAKE AN APPOINTMENT.
    Please go to our "Patient appointment page" and submit the appointment request form.
  • HOW SOON DO I KNOW WHEN MY APPOINTMENT IS?
    We will email your appointment time and date to you.   This may take up to a week. 
  • DO WE HAVE A PHONE?
    No, we are only in the office a couple of days per week. We do all correspondence by email.
    Email address:  clinic@liftupspringfield.org
  • ARE VISITS CONFIDENTIAL?
    Absolutely!  All visits are strictly confidential so that everyone can feel comfortable seeking medical and dental care.
  • DO WE REQUIRE A WAVIER of LIABILITY TO BE SIGNED?
    Yes, a Wavier of liability is required before a patient will be seen. Otherwise we will refer you to other clinics.
  • DO WE REQUIRE VOLUNTEERS TO SIGN A WAVIER of LIABILITY?
    Yes.
  • DO WE TAKE WALK IN's?
    Yes. We will make weekly schedule post on Facebook to announce when we have a Walk In Dentist.  Walk In visits are  on a FIRST COME BASIS.  There is never a guarantee you will be seen.  It is all dependent on the dental volunteer we have that day and the hours they have available to donate to us.
  • WHAT IS THE BEST TIME TO GET TO THE CLINIC IN THE MORNING TO HAVE THE BEST CHANCE FOR A WALK IN APPOINTMENT?
    Walk-In appointments are never a guarantee.  The earlier you arrive the better chances you will have.  Most of those that are successful at walk-in's start lining up at 5:30 am on the days we have a Walk In Dentist.
  • WHAT HAPPENS IF YOU DO A "NO SHOW" OR CANCELLATION?
    If you do a "no show" or cancel with less than 24 hour notice, we will not book another appointment for you.  All future appointment will require that you prepay the donation before your visit.  If you miss that visit, you will forfeit your donation.  We have very few appointments and many people desperately wanting one.
  • WHAT HAPPENS IF YOU ARE LATE TO AN APPOINTMENT?
    If you are NOT in the waiting room WHEN WE CALL YOUR NAME, we will immediately give your appointment space to the next walk in patient in line.  Your appointment will have to be reschedule for a later date.
  • DO WE EVER HAVE TO CANCEL AN APPOINTMENT?
    Very rarely.  But our services are totally dependant upon the doctors and dentist that come to volunteer.  We have no control over this.  Occasionally we may have a doctor or dentist that gets ill or has an emergency to attend to in their own practice.  In this event, we simply ask for your understanding and know that we will get you rebooked as quickly as possible. 
  • DO WE PRESCRIBE PAIN MEDICATIONS?
    No.
  • DO WE PRESCRIBE PSYCHIATRIC MEDICATIONS?
    No.  But we work with the Burrell Center so that we can get your psychiatric medications and needs addressed.
  • We believe in the Golden Rule. "Do unto others as you would have them do unto you" (Matthew 7:12)
  • We encourage patients to help give back to their neighbors when they are on their feet, doing better and are able
  • by volunteering and/or donating funds.